The first obvious aspect of a workflow is the general organization of the company: management, allocation of resources, general strategy. Obvious but intangible: strategy and management are often erased by operations.
More concretely, why is a workflow necessary in the company?
Some examples :
1. The productivity workflow.
Regardless of the size of your teams, there comes a time when the accumulation of projects and deadlines requires good organization. The productivity workflow organizes the work, and makes sure you are in line with the deadlines.
2. The collaborative workflow.
The business is never the work of one individual. Commercial negotiations, financial decisions, project monitoring: these areas require collaborative work and effective handover. The collaboration workflow defines the rules of joint work.
3. The request processing workflow.
Requests accumulate quickly within a company: internal requests, requests from external customers, requests from suppliers or service providers ... A processing workflow ensures you centralize all these requests and guarantee their proper follow-up.